荷物預かりtrindade station

Really friendly and professional.

Hôtesses d’accueil très sympathiques. Procédure simple, efficace ! Je recommande 👍

A funcionária (cujo nome não sei) foi super simpática e prestável!

Helpful and kind staff. However, I needed to pick my luggage before 6pm even though I could choose that time. They said there is no staff between 6-8pm so we have to wait 2 hours if we don’t come by 5:30. It was ok for me but I hope they update the pick-up time. Thank you!

Facile d’accès, sécurisé, proche de la gare pour l’aéroport tout en étant aussi proche du centre ville.

Friendly service but when we reached the office we were informed that they did not close at 9p.m. as shown both in Google and in site but at 5 p.m., which really upset our plan. It is difficult to find, as other users have also pointed out. The team there tried to find a solution and offered us to take our suitcase and backpack to a hostel the same company owned, open 24/7. It was 20'+ walk uphill and carrying heavy stuff. The staff there was also friendly and we also had a chance to rest at the location's lounge. A sincere thank you to both teams, which tried to accommodate out needs. Since everything is done online, there should be a warning about opening hours, whichever those may be. There is a storage room at the nearby metro station, which closes a lot later and we could have used to save us both time, walking with heavy bags as well as frustration.