Processen var nem og effektiv. Medarbejderen bad mig om at vise den oprindelige bekræftelsesmail fra Radical på min telefon. Han bad mig derefter om at tage et billede af min kuffert, og så gik jeg. Jeg efterlod min kuffert på dette sted i i alt fem dage, mens jeg var på tur til Highlands. Da jeg kom tilbage, bad en anden medarbejder, der faktisk var mere venlig, mig om at vise ham det billede af kufferten, som jeg havde taget, da jeg afleverede den. Han pegede derefter på min kuffert, som stod på et stativ over varer til salg, da stedet er en dagligvarebutik ved navn Londis. Han sagde: »Er det den der? Tilhører den kuffert dig?« Jeg svarede ja, hvorefter han hentede kufferten og gav den til mig, og så gik jeg derfra. Det fungerede fint for mig.
The process was easy and efficient. The staff member wanted to see the original email confirmation from Radical on my phone. He then instructed me to take a photo of my suitcase and then I left. I left my suitcase at this location for a total of five days as I went on a tour to the Highlands. Upon my return, a different staff member who was actually friendlier asked me to show him the photo of the suitcase that I had taken when I dropped it off. He then pointed to my suitcase which was stored on a rack above items for sale as this location is a convenience store called Londis. He said that’s the one, does that suitcase belong to you? I said yes, he then retrieved the suitcase and gave it to me and I left the location. It worked well for me.